Frequently Asked Questions
Everything you need to know about your Titan timepiece.
Are Titan watches covered by a warranty?
Yes, all Titan watches purchased through Titan Watches USA come with a comprehensive 2-year international warranty covering manufacturing defects and movement issues.
What is your shipping policy within the United States?
We offer free standard shipping on all domestic orders over $50. Orders are typically processed within 1-2 business days and delivered within 3-7 business days depending on your location.
Can I return my watch if it doesn't fit or I change my mind?
We offer a 30-day hassle-free return policy. The watch must be in its original, unworn condition with all packaging and tags intact to qualify for a full refund.
How do I know if the watch is authentic?
Titan Watches USA is an authorized retailer. Every watch ships in its original brand packaging with a certificate of authenticity and a stamped warranty card.
Are Titan watches water-resistant?
Most Titan watches are water-resistant, typically ranging from 3 ATM to 5 ATM. Please check the specific product description for the depth rating of your chosen model before exposing it to water.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.